As a wholesale textile supplier, all sales are considered final unless goods are received defective, damaged, incorrect, or materially different from the approved order specifications.
By placing an order, the buyer agrees to the terms outlined in this policy.
Customers are required to inspect all goods immediately upon delivery.
Any claims regarding:
must be reported in writing within *7 days* of delivery.
Claims submitted after this period may not be accepted.
Returns or exchanges will only be considered under the following circumstances:
Returned goods must:
Any fabric that has been cut, processed, stitched, dyed, washed, printed, or altered in any way will be considered accepted and is not eligible for return or exchange.
The following items are strictly non-returnable and non-refundable:
Due to the nature of textile manufacturing, slight variations in:
may occur and are considered commercially acceptable within industry tolerance standards.
Bulk production may vary slightly from approved samples or digital images.
No returns will be accepted without prior written approval from our team.
To request a return or exchange, customers must provide:
Unauthorized returns may be refused.
Approved claims may be resolved through:
at the company’s discretion.
Refunds, if approved, will only apply to the affected portion of the order.
If the return is due to our error or a verified manufacturing defect, return shipping costs may be covered by us.
For all other approved returns, shipping and handling charges will be the responsibility of the buyer.
Our liability is limited to the value of the goods supplied. We are not responsible for any indirect losses, production delays, business interruption, or consequential damages arising from the use of our products.
We reserve the right to update or modify this policy at any time without prior notice.
For any return or refund inquiries, contact us at:
Email: info@frenchlacefabrics.com
